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Uber Eats has launched a new feature enabling customers to return eligible retail items purchased through the app using a courier pick-up service. This innovation aims to simplify the return process, offering instant refunds upon courier collection and enhancing shopping confidence. The service, a first in the on-demand delivery industry, is initially available at select major retailers across the US, with plans for expansion.
Uber Eats is rolling out a suite of grocery-focused features designed to compete on price and reliability amid rising food costs — a trend the post dubs "veggie-flation." The flagship initiative, Fresh Days, offers up to 50% off select fresh items weekly across 8 countries, with deeper discounts locked behind the Uber One membership tier. Simultaneously, an ALDI integration spanning 2,500+ U.S. stores introduces SNAP-EBT acceptance — a first for the platform — while AI-driven substitution recommendations and live order editing tools address fulfillment quality gaps common in grocery delivery.