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Ai Shopping Assistants

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Behind the Numbers: an EMARKETER Podcast · 2026-04-08
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I think one really strong opportunity to add value is in the retailer and brandowned assistance. What we saw from our survey is that a lot of these AI assisted shoppers were already using the generalpurpose LLMs as well as the AI that's integrated like AI overviews and a smaller but still fairly significant share are using brand and retailer AI assistance.

AI Transforms Retail: The Rise of the Human-AI Hybrid Shopper and Evolving E-com